HOTEL PUERTA CHICHEN | Hotel in Tinum

| 9.0 (78 Reviews) |  1 Bathroom
Piste Hotel | HOTEL PUERTA CHICHEN

Hotel in Piste, Tinum

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
HOTEL PUERTA CHICHEN offers 48 air-conditioned accommodations with irons/ironing boards and ceiling fans. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Calle 15 A Km 117 No. 30 X 20, Tinum, 97757, Mexico

Amenities

Air ConditionerAir Conditioner
PoolPool
TVTV
Balcony/TerraceBalcony/Terrace
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Fee for full breakfast: approximately mxn 10 for adults and mxn 10 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Lisa
Feb 7, 2026 01:47:45 AM
Review Score:   8
Summary: The staff were helpful and welcoming. The restaurant was good. The room was basic but comfortable.
See All Reviews

FAQ's

Is this HOTEL PUERTA CHICHEN pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the HOTEL PUERTA CHICHEN have a swimming pool?

Yes, this HOTEL PUERTA CHICHEN has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in HOTEL PUERTA CHICHEN?

Best-rates for the HOTEL PUERTA CHICHEN starts from $84 per night with includes Wellness Facilities, Laundry, Pool, Security/Safety, Business Services, Bedding/Linens, Spa, Child Friendly, TV, Balcony/Terrace, Restaurant, Bar, Breakfast, Air Conditioner, Guest Services, Internet with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is HOTEL PUERTA CHICHEN a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the HOTEL PUERTA CHICHEN wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the HOTEL PUERTA CHICHEN has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the HOTEL PUERTA CHICHEN?

Based on the information reported by the owner or manager, the HOTEL PUERTA CHICHEN indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for HOTEL PUERTA CHICHEN?

Based on the information reported by the owner or manager, details for the cancellation policy for the HOTEL PUERTA CHICHEN are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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